2020-2021 Course Catalog and Student Handbook 
    Mar 03, 2021  
2020-2021 Course Catalog and Student Handbook [ARCHIVED CATALOG]

Administrative Support Assistant Certificate Program Fact Sheet

What is an Administrative Support Assistant? The Administrative Support Assistant Certificate is a sequence of courses designed to prepare students to provide administrative support within a variety of offices.  Knowledge of clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology are covered in this program. This certificate can be completed in a minimum of 2 semesters.
Sample of reported job titles: Administrative Aide • Administrative Assistant • Administrative Associate • Administrative Secretary • Executive Administrative Assistant.
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Prerequisite Courses
  1. FYES 1000  
  2. Diploma level proficiency in English, reading and math required to take most BUSN technical courses. Please refer to course descriptions in the online catalog for specific prerequisites.
Semester Program Begins Fall, spring or summer
Application Process Applicants to the Administrative Support Assistant certificate must meet all Admission requirements; complete an application and pay the application fee. Individuals apply to Gwinnett Technical College at GwinnettTech.edu and submit all transcripts from high school and previous college work, and take the ACCUPLACER test, if required.
Program Deadlines You may enter in the fall, spring or summer terms.
For more information, contact: Rhonda Johnson, program director, Rhonda_Johnson@GwinnettTech.edu, 678.226.6633.
For admission and enrollment, contact: Enrollment Support Center in Building 100 at the Lawrenceville campus, or Building A at the Alpharetta-North Fulton campus, or email BusinessArtDesignTeam@GwinnettTech.edu.

Quick Facts

(This data was compiled from www.onetonline.net.)

  Title Outlook Median Pay
  Office Clerk 2% - 4% growth $30,580 annual
  Receptionist & Information Clerks 9% - 13% growth $37,920 annual
  Secretaries and Administrative Assistants 2% - 4% growth $34,820 annual
  Executive Administrative Assistant/Secretary -2% decline $55,860 annual

The Gwinnett Technical College does not discriminate on the basis of race, color, national origin, sex, age, or disability.
Lisa Richardson, Section 504/ADA, Title IX and Equity Coordinator, Building 100, Room 708, 678.226.6691, LRichardson@GwinnettTech.edu