2022-2023 Course Catalog and Student Handbook 
    Apr 17, 2024  
2022-2023 Course Catalog and Student Handbook [ARCHIVED CATALOG]

Medical Front Office Assistant Certificate Program Fact Sheet

What is a Medical Front Office Assistant? The Business Technology Medical Front Office Assistant Certificate is a sequence of courses designed to prepare students to provide support in a medical office.  Students will learn document formatting, anatomy and medical terminology.  Aspects of medical billing, coding and insurance processing will be covered.
Sample of reported job titles: Medical Receptionist • Medical Administrative Assistant • Medical Secretary • Medical Office Assistant
Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare report, invoices, financial statements, letters, case histories, or medical records.
Maintain medical records, technical library, or correspondence files.
Process payments from patients.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Prerequisite Courses FYES 1000  
Diploma level proficiency in English, reading and math required to take most BUSN technical courses. Please refer to course descriptions in the online catalog for specific prerequistes.
Semester Program Begins Fall, spring, or summer
Application Process Applicants to the Administrative Support Assistant certificate must meet all admission requirements; complete an application and pay the application fee. Individuals apply to Gwinnett Technical College at GwinnettTech.edu and submit all transcripts from high school and previous college work, and take the ACCUPLACER test, if required.
Program Deadlines You may enter in the fall, spring or summer terms.
For more information, contact: Charlene Clark, program director, cclark@GwinnettTech.edu, 678.226.6668. Building 100 Room 309.
For admission and enrollment, contact: Enrollment Support Center in Building 100 at the Lawrenceville campus, or Building A at the Alpharetta-North Fulton campus, or email BusinessArtDesignTeam@GwinnettTech.edu.

Quick Facts

(This data was compiled from onetonline.net.)

  Title Outlook Median Pay
  Medical Receptionist 9% - 13% $27,920 annual
  Medical Administrative Assistant 14% growth $33,730 annual
  Medical Secretary 14% growth $33,730 annual

Gwinnett Technical College does not discriminate on the basis of race, color, national origin, sex, age, or disability. Lisa Richardson, Title IX, and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100, Room 407, Lawrenceville, GA 30043, 678-226-6691, LRichardson@GwinnettTech.edu.