| What is Microsoft Office Application? |
The Microsoft Office Application Certificate is a sequence of courses designed to prepare students to provide administrative support within a variety of offices. Knowledge of clerical procedures and systems such as word processing, spreadsheets, and databases management. Desktop Publishing and Presentation creation are included in this program.
Sample of reported job titles: Office Assistant • Administrative Assistant • Office Clerk • Office Manager • Executive Administrative Assistant
Tasks:
- Answer telephones, direct calls, and take messages.
- Operate office machines, such as photocopies and scanners, facsimile machines, voice mail systems, and personal computers.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
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| Prerequisite Courses |
- FYES 1000
- Diploma level proficiency in English, reading and math required to graduate from this certificate. Please refer to course descriptions in the online catalog for specific prerequisites.
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| Semester Program Begins |
Fall, spring, or summer |
| Application Process |
Applicants to the Business Technology Program must meet all Admissions requirements; complete an application and pay the application fee. Individuals apply to Gwinnett Technical College at GwinnettTech.edu and submit all transcripts from high school and previous college work, and take the ACCUPLACER test, if required. |
| Program Deadlines |
You may enter in the fall, spring, or summer terms. |
| For more information, contact: |
Charlene Clark, program director, cclark@GwinnettTech.edu, 678.226.6668. Building 100 Room 309 |
| For admission and enrollment, contact: |
Enrollment Support Center in Building 100 at the Lawrenceville campus, or Building A at the Alpharetta-North Fulton campus, or email BusinessArtDesignTeam@GwinnettTech.edu. |
Quick Facts
(This data was compiled from www.onetonline.net.)
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Title |
Outlook |
Median Pay |
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Office Clerk |
2% - 4% growth |
$30,580 annual |
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Receptionist and Information Clerks |
9% - 13% growth |
$37,920 annual |
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Secretaries and Administrative Assistants |
2% - 4% growth |
$34,820 annual |
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Medical Records and Health Information Tech |
14% or higher growth |
$38,040 annual |
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First-Line Supervisors of Office Administrative Support Worker |
5% - 8% growth |
$54,340 annual |
Gwinnett Technical College does not discriminate on the basis of race, color, national origin, sex, age, or disability. Lisa Richardson, Title IX, and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100, Room 407, Lawrenceville, GA 30043, 678-226-6691, LRichardson@GwinnettTech.edu.
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