Administrative Support Assistant Certificate Program Fact Sheet

What is an Administrative Support Assistant?	The Administrative Support Assistant Certificate is a sequence of courses designed to prepare students to provide administrative support within a variety of offices. Knowledge of clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology are covered in this program. Sample of reported job titles: Administrative Aide • Administrative Assistant • Administrative Associate • Administrative Secretary • Executive Administrative Assistant • Executive Secretary • Office Manager • Secretary. Tasks: Prepare invoices, reports, memos, letters, financial statements, and otehr documents, using word processing, spreadsheet, database, or presentation software. Answer phone calls and direct calls to appropriate parties or take messages. Conduct research, compile data, and prepare papers for cosideration and presentation by executives, committees, and boards of directors. Attend meetings to record minutes. Greet visitors and determine whether they should be given access to specific individuals.
Prerequisite Courses	FYES 1000 (Prerequisite for most BUSN courses.) Students who do not type at least 25 words per minute will be advised to take BUSN 1100 their first semester. Diploma level proficiency in English, reading and math required to take most BUSN technical courses. Please refer to course descriptions in the online catalog for specific prerequisites.
Length of Program	Certificate: 2 semesters 19 Credit hours
Semester Program Begins	Fall, spring or summer
Application Process	Applicants to the Administrative Support Assistant certificate must meet all Admission requirements; complete an application and pay the application fee. Individuals apply to Gwinnett Technical College at GwinnettTech.edu and submit all transcripts from high school and previous college work, and take the ACCUPLACER test, if required.
Program Deadlines	You may enter in the fall, spring or summer terms.
For more information, contact:	Rhonda Johnson, program director, Rhonda_Johnson@GwinnettTech.edu, 678-226-6633.
For admission and enrollment, contact:	Enrollment Support Center in Building 100 at the Lawrenceville campus, or Building A at the Alpharetta-North Fulton campus, or email BusinessArtDesignTeam@GwinnettTech.edu.

Quick Facts

(This data was compiled from onetonline.net.)

Title	Outlook	Median Pay
Office Clerk	2% - 4% growth	$30,580 annual
Receptionist & Information Clerks	9% - 13% growth	$37,920 annual
Secretaries and Administrative Assistants	2% - 4% growth	$34,820 annual
First-Line Supervisors of Office/Administrative Support Worker	5% - 8% growth	$54,340 annual