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May 04, 2024
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2017-2018 Course Catalog & Student Handbook [ARCHIVED CATALOG]
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HRTM 1220 - Supervision and Leadership in the Hospitality Industry
Prerequisite: Provisional Admission
This courses focuses on the principles of good supervision and leadership as they apply to day-to-day hospitality operations. Topics include recruiting, selection, orientation, compensation and benefits, motivation, teamwork, coaching, employee training and development, performance standards, discipline, employee assistance programs, health and safety, conflict management, communicating and delegating, and decision making and control. Contact hours: Class - 3, Lab - 0. Credit hours: 3 (T)
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