Medical Front Office Assistant Certificate Program Fact Sheet

What is a Medical Front Office Assistant?	The Business Technology Medical Front Office Assistant Certificate is a sequence of courses designed to prepare students to provide support in a medical office. Students will learn document formatting, anatomy and medical terminology. Aspects of medical billing, coding and insurance processing will be covered. Sample of reported job titles: Medical Receptionist • Medical Administrative Assistant • Medical Secretary • Medical Office Assistant Tasks: Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare report, invoices, financial statements, letters, case histories, or medical records. Maintain medical records, technical library, or correspondence files. Process payments from patients. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Prerequisite Courses	FYES 1000 Diploma level proficiency in English, reading and math required to take most BUSN technical courses. Please refer to course descriptions in the online catalog for specific prerequistes.
Length of Program	Certificate: 3 semesters minimum 21 Credit hours
Semester Program Begins	Fall, spring, or summer
Application Process	Applicants to the Administrative Support Assistant certificate must meet all Admission requirements; complete an application and pay the application fee. Individuals apply to Gwinnett Technical College at GwinnettTech.edu and submit all transcripts from high school and previous college work, and take the ACCUPLACER test, if required.
Program Deadlines	You may enter in the fall, spring or summer terms.
For more information, contact:	Rhonda Johnson, program director, Rhonda_Johnson@GwinnettTech.edu, 678-226-6633.
For admission and enrollment, contact:	Enrollment Support Center in Building 100 at the Lawrenceville campus, or Building A at the Alpharetta-North Fulton campus, or email BusinessArtDesignTeam@GwinnettTech.edu.

Quick Facts

(This data was compiled from onetonline.net.)

Title	Outlook	Median Pay
Medical Receptionist	9% - 13%	$27,920 annual
Medical Administrative Assistant	14% growth	$33,730 annual
Medical Secretary	14% growth	$33,730 annual